Monitoring - We are aware of an ongoing maintenance event with our cellular network provider preventing us from receiving telemetry data.

Asset location could be displaying out of date information.

When this issue is resolved, we will begin to ingest data again which could cause processing delays.

Nov 21, 2024 - 00:56 GMT
TrailerMaster Portal Operational
90 days ago
99.99 % uptime
Today
TrailerMaster Tracking Major Outage
TrailerMaster CDN Operational
TrailerMaster API Operational
TrailerMaster App Operational
TrailerMaster Driver App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

Unresolved incident: Planned Network Maintenance.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Resolved - This incident has been resolved.
Nov 14, 08:20 GMT
Update - Our network provider has confirmed that the issue is resolved on their side.

There may be further delays while we are processing the backlog of data being sent to us, but we expect this to be cleared within the next few hours.

Thank you for your understanding.

Nov 13, 16:05 GMT
Update - Our provider is still reporting significant issues across networks in UK, meaning that DCUs may be unable to connect to our servers to send telemetry data.

This may cause delays in receiving and processing tracking details for assets. However, no data should be lost and when network access is restored, all collected data should be sent to us to be processed.

We are however getting connection levels close to our normal levels so are hopeful that the issue is close to being resolved.

Nov 13, 08:29 GMT
Monitoring - We are aware of an ongoing issue with our cellular network provider preventing use from receiving telemetry data.

Asset location could be displaying out of date information.

When this issue is resolved, we will being to ingest data again which could cause processing delays.

Nov 12, 22:56 GMT
Nov 13, 2024
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.