All Systems Operational

Uptime over the past 90 days. View historical uptime.
Axscend Portal Operational
90 days ago
99.99 % uptime
Today
Asset Tracking Operational
Axscend API Operational
Axscend Mobile Apps Operational
Axscend Service Desk Operational
90 days ago
100.0 % uptime
Today
Supplier compute platform for eu-west-2 Operational
Supplier database platform for eu-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Feb 27, 2026 21:00 - Feb 28, 2026 00:00 GMT

We will be performing database upgrades to the platform which may require a brief period of downtime.

During this maintenance window, the portal and related systems may be temporarily unavailable.

We apologise for any inconvenience this may cause and appreciate your understanding while we complete this essential upgrades.
Posted on Feb 12, 2026 - 15:23 GMT
Feb 17, 2026

No incidents reported today.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Error viewing defects
Resolved - This incident has been resolved.
Feb 12, 08:17 GMT
Investigating - Some users have reported issues viewing defects and we are currently investigating the root cause. We apologise for any inconvenience caused.
Feb 12, 07:58 GMT
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Investigating Delay in “Days to Next Maintenance” Updates
Resolved - All fixes have now been successfully deployed. We are currently running a routine to verify that all maintenance event statuses and “Days to” values are displaying correctly across the system, and updating them if needed.

No further impact is expected. Thank you for your patience while we worked to resolve this issue.
Feb 9, 12:48 GMT
Monitoring - We are currently deploying a fix for the issue affecting the “Days to” next maintenance event display. The deployment will take place over the next 30–60 minutes.

Once complete, we will continue to monitor the system closely to ensure the issue is fully resolved.

Thank you for your continued patience and understanding.
Feb 9, 11:23 GMT
Investigating - We are currently investigating an issue where the “Days to” next maintenance event may not update promptly after an event is completed or marked as missed. In some cases, this field may temporarily display as “–”.

Our team is actively working to identify and resolve the cause of the delay. The correct dates will be restored automatically once the issue is resolved.

We appreciate your patience and apologise for any inconvenience this may cause.
Feb 9, 10:51 GMT
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

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