All Systems Operational

Axscend Portal Operational
Asset Tracking Operational
Axscend API Operational
Axscend Mobile Apps Operational
Axscend Service Desk Operational
Supplier compute platform for eu-west-2 Operational
Supplier database platform for eu-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Resolved - Following a fix implemented by our network provider, we have seen a significant improvement in service and connectivity is recovering.

Devices that were previously impacted should now begin returning to normal operation, although some may take a little longer to fully recover.

We will continue to monitor this with them throughout the day.

Sep 30, 08:16 BST
Identified - Our network provider has reported that they are still experiencing issues affecting data connectivity on some SIMs.

Devices may continue to experience issues establishing data sessions and reaching our servers.

Sep 29, 18:22 BST
Investigating - We've been made aware of a network issue affecting the mobile provider used for our telematics devices. As a result, some devices may not currently be able to report in as normal.

Devices will keep collecting data as normal, and once the network issue is resolved they'll send through everything to us. No data should be lost, but there may be a delay in that data reaching the portal.

Our network provider is currently working to resolve this as a matter of urgency, and we will update this notice once we hear more information.

Apologies for any inconvenience.

Sep 29, 17:12 BST

Sep 29, 2026